A senior nurse keeping watch over a hospital transition point

WardTrace · Healthcare accountability

Keep every handoff owned. Keep every claim supported.

WardTrace gives hospitals a clear view of who must act next and what evidence supports the record. Staff spend less time chasing answers, revenue is easier to defend, and patients are less likely to be lost between teams.

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Human judgmentMechanical checksReviewable historyEvidence visible

01 / The gap

“We sent it” is not the same as “they own it.”

Hospitals produce more messages, readings, documents, and claims than ever. Yet the person responsible for the next step can still be unclear.

WardTrace keeps the source facts, owner, timing, review, and escalation in one visible chain. If work stalls, the right team can see it and act.

02 / One platform. Two first applications.

Follow responsibility across care. Follow evidence across claims.

Care Handoffs

Keep the patient visible until the next staff member acts.

A result, referral, discharge need, coverage request, or warning sign can leave one team without the next team ever accepting it. WardTrace keeps that handoff open and owned.

01Need

The request and the facts that make it urgent travel together.

02Owner

The sender remains accountable until the next owner accepts.

03Clock

The hospital-defined response window stays visible to everyone.

04Escalation

A stalled case reaches the right person before it disappears.

Explore Care Handoffs View the presentation ↗

A maternal-care handoff being directly accepted by the next clinician

A care coordinator reviewing the next step at shift change

A handoff is a relay

It is complete when the next person receives it, accepts responsibility, and acts.

Device Evidence

Give another expert a record they can re-check.

A fraud score can point to an unusual claim. It cannot show the full device record. WardTrace connects the patient, device, consent, activity, clinical review, bill, and limits in one Claim Passport. Four checks, in order:

PatientIs this the right person?

DeviceWas it assigned and active?

ServiceDo the readings and review exist?

ClaimDoes the bill agree with the supplied proof?

A finding starts review. It never decides the claim.

Explore Device Evidence View the presentation ↗

A connected medical device and its evidence being reviewed together

Two integrity specialists independently reviewing connected devices

The Claim Passport

Source facts, written checks, results, limitations, and reviewer actions stay together. A finding starts review. It never decides the claim.

03 / See how it works

One workspace keeps the next action in view.

Click each area to follow the patient, the handoff, the owner, and the evidence. The active signal brightens where attention is needed.

WardTrace workspace Case in view

PatientThe patient stays attached to the next action.

The request, its context, and its urgency move together instead of becoming another loose message.

A focused view of the WardTrace workflow. Exact screens, controls, timing, and policy are configured with each organization.

04 / What this could return

Illustrative examples, with every assumption shown.

Choose an application to see the large-organization example from the end of its presentation. There is no calculator or hidden model. Replace each assumption with your actual figures.

Hospital operations leaders reviewing the morning care flow

Care Handoffs · Illustrative 500-physician, 25,000-discharge hospital

What a focused handoff program could return.

650hours / week

If a 500-physician organization cuts its 6,500 weekly prior-authorization hours by 10%. Prior authorization is the time spent getting a payer's approval before care. (AMA 2025 Prior Authorization Physician Survey: 13 hours per physician per week.)

$3.1Mgross cost / year

25,000 discharges × 15% readmitted × 5% fewer × $16,300 average readmission cost. (AHRQ HCUP Statistical Brief #304, 2020 data.)

$6Mmaximum exposure

A 3% penalty cap under HRRP (Medicare's Hospital Readmissions Reduction Program) applied to $200M of applicable Medicare fee-for-service base operating DRG payments. A DRG (diagnosis-related group) is the unit Medicare pays a hospital stay by. (CMS HRRP: reductions are capped at 3%.)

Watch the Care Handoffs presentation ↗

Illustrative assumptions from the WardTrace presentations. Actual results depend on integration scope, baseline performance, adoption, policy, and measured pilot outcomes.

05 / Go deeper

See the full story in presentation form.

Open either presentation in a new window and move through the story at your own pace.

Presentation 01 · Care Handoffs

When a handoff breaks, the patient becomes the messenger.

The operational gap, the human consequences, and a four-part chain of responsibility.

Open presentation ↗Presentation 02 · Device Evidence

Devices create facts. WardTrace connects the full record.

The pay-and-chase problem (paying claims first and recovering bad ones later), the mechanical gates, the Claim Passport, and the Evidence Gateway.

Open presentation ↗

Care continuing across the threshold of a hospital at dawn

Next step

Start with one controlled workflow.

Define the ownership and evidence rules together. Measure what changes. Expand only when the record supports it.

Book a private walkthrough See the value examples ↑